Q/ Once I place my order for a custom sofa, how long does it take?
A/ Manufacturing and delivery usually runs 6-10 weeks depending on the supplier. Sometimes we can be more specific once you have selected a frame and fabric.
Q/ I need a sofa right now. Can you help me?
A/ Yes, we can Sofa So Good has a good selection of sofa’s to go. Which means we can deliver your new furniture within a few days of purchase.
The other option is you can take advantage of our “Loaner Sofa” program
to tie you over until your custom sofa order arrives.
Q/ A custom sofa won’t that be expensive?
A/ When we say custom sofa, we are referring to selecting from many standard options available from the manufacturer. Most people wish to be
able to choose from a selection of items (sofa versus studio sofa versus sofa versus sofa bed) different fabrics, cushion fillings, leg shapes,
framing and colours etc..etc…
Q/ There are a lot cheap imports out there. Do you have anything that is made locally?
A/ Absolutely. As a matter of fact 90% of the products we sell are manufactured right here in BC. Most of which are produced in the lower
mainland.
Q/ What happens when I get my custom sofa and I realize I have made a huge mistake?
A/ No problem. Sofa So Good is the only store that we know of in Canada, that offers the following unique “Reselection Policy”. If you don’t like your
custom sofa, for any reason, you may return it and select something else
(delivery is extra). You no longer have to worry if you get that
“What was I thinking” thought.
Q/ If I cannot find a fabric I like, can I bring in my own?
A/ Yes, of course you can. However, most people find one (or more) they like from our selection of over 7500 fabrics.
Q/ I have no idea of what I am doing or where to start, it’s so overwhelming. Can you help?
A/ Absolutely, you have come to the right place. Our sofa experts have been in the business for many years. What seems like a daunting task with so many choices can be simplified. We are not here to sell you anything, we are here to help you through what should be a fun experience, finding the sofa you love. It’s a big commitment. One typically has their sofa anywhere from 5 to 20 years or more.
Q/ I need a fabric that will stand the test of time. I have children and pets?
A/ Yes, we have a myriad of fabrics in all textures and colours, primarily constructed with synthetic fibers, designed to be used every day. Most of the fabrics today are rated for heavy duty use and are generally soap and water clean up.
Q/ I have found the sofa of my dreams at your showroom, how do I get rid of my old one?
A/ Our local delivery service we use can remove the old sofa at the time of delivery for a additional charge on top of the delivery charge to deliver your new sofa. We can also give you a list of organizations who will pick up your old sofa by donation at the time of ordering your new sofa.
