All Carpets are handmade by skilled artisans or in a specialty manufacturing facility and are checked to meet quality standards before shipment. The following seven simple facts will help you to understand your rug and prolong its life.
No two carpets are the same. Slight colour variations are common for hand made carpets, as dye lots may change over a period of time.
All wood carpets will shed. Shedding will subside over time, depending on traffic and wear. It typically takes 20-25 vacuums, at a minimum to curtail shedding. Some will shed for the lifetime of the carpet.
Loose fibers or sprouts are a normal part of the break-in process of handmade carpets. To remove sprouts, use a small pair of scissors to snip them off even with the pile. Do not pull the fiber out as this can cause a
deterioration of the backing.
If your carpet has been rolled or folded for shipping it may include creases. Creases should disappear within a week or two when the carpet is laid out flat. Reverse rolling the rug overnight will help.
Odors are caused by dyes, yarns and shipping for long distances in a sealed wrap. Most odors dissipate within a week once the rug is removed from the shipping wrap.
If exposed to direct sunlight, carpet colours typically fade over time, even if they are fade resistant.
As a general rule, carpets of all materials and constructions should be rotated every 3-6 months to balance colour and evenly distribute wear.